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Case Manager explains TLC services to new client

Our primary service territory for all services including financial and non-financial assistance is northern El Paso County in Colorado. These include the zip codes of 80132, 80133, 80840, 80921 and a large portion of 80908.

In most instances, if a family or an individual qualifies for The Emergency Food Assistance Program (TEFAP) or Low Income Energy Assistance Program (LEAP) they will qualify for our programs.

Client Service Hours:

Walk-in Hours: Mondays and Thursdays, 12:00 Noon to 3:00 pm / 6:00 pm to 8:00 pm

Other times, by appointment only


If you are someone who is seeking assistance for the first time, be sure to review the eligibility requirements and complete the application for yourself and additional household members and make sure to bring all relevant documents on your first visit.

TLC Eligibility Requirements

TLC Client Application

TLC Client Application Additional Household Members


If you have any questions, please contact one of our Case Managers based on your last name:

Last Name, A-L: Contact Rachael Collins at (719) 481-4864, x 102 or  casemanager@tri-lakescares.org

Last Name, M-Z: Contact Paula Blair at (719) 481-4864, x 112 or  casemanager2@tri-lakescares.org


To file a complaint or grievance, please use the Tri-Lakes Cares Complaint/Grievance Form