Client Services

Client Services

Tri-Lakes Cares provides services to individuals and families based on needs, income, household size, ages of household and location. Income guidelines are based on 185% of the federal poverty guidelines.

Currently, our primary service area covers Monument, Palmer Lake, part of northern Colorado Springs, the U.S. Air Force Academy, and portions of Black Forest. (Zip codes: 80132, 80133, 80840, 80921 and parts of 80908)

This map shows a close representation of the area we serve (click to enlarge):

We offer several types of assistance to qualified clients:

• Financial assistance, including rent/mortgage, utilities, transportation, medical bills and co-pays, post-secondary education assistance, and child-care
• Emergency assistance, including food, car repair, or home repair
• Self-sufficiency programs, including Getting Ahead, Individual Self-Sufficiency Plans (ISP), budget counseling, and job search and interview skills
• Seasonal programs, including school supplies, holiday food, and holiday gifts for children and seniors

If TLC cannot provide a specific service or the funding may not be available for specific issues, they can provide referrals to other service organizations, for example:

• • LEAP (Low Income Energy Assistance Program)
• • Budget Counseling
• • Mental Health Counseling
• • SNAP (Supplemental Nutritional Assistance Program)
• • TEFAP (The Emergency Food Assistance Program)
• • Senior Assistance
• • Health Insurance Assistance

If you are in need, please contact us to find out if we can help:

For Information for Last Name A-L:  Email Sabrina Pacheco at CaseManager@Tri-LakesCares.org  719-481-4864 ext. 102

For Information for Last Name M-Z: Email Paula Blair at CaseManager2@Tri-LakesCares.org  719-481-4864 ext. 112